Map: Melbourne 3000. Melbourne's Crown Casino is working with police and Victoria's gaming regulator to investigate a betting scam which is believed to have netted a high-rolling cards player $32.

Crown Resorts’ attack on a young female employee in a full-page advertisement aimed at refuting serious allegations is a “very bad blot” on the casino giant’s directors, an inquiry has heard. In line with the Victorian Government’s restrictions, Crown Resorts wishes to advise all our guests that Crown Melbourne is open in a limited capacity due to COVID-19.

8 Whiteman Street,3006Melbourne

Rising above Melbourne’s vibrant Southbank precinct, Crown Towers offers spacious luxury rooms with views of the city or Port Phillip Bay. Each room features original artworks and marble bathrooms.

Each room includes a large plasma-screen TV with laptop video-on-demand system, an iPod docking station, and a separate dressing room. The city and bay views are framed by floor-to-ceiling windows.

Guests at Crown Towers Melbourne have access to the restaurants, cinemas, nightclubs, bars and shopping within the Crown Casino and Entertainment Complex.

Crown Spa offers a range of facials, massages, beauty treatments and therapies. It also has a 25 m heated indoor pool, steam room, sun terraces and a fully equipped fitness centre.

Located on the southern bank of the Yarra River, Crown Towers is a 10-minute walk from Flinders Street Station.

Rooms: 9

Facilities of Crown Towers Melbourne

Activities

Crown Casino Melbourne Staff

• Bowling
• Live music/performance

• Live sport events (broadcast)

Food & Drink

• Restaurant
• Room service
• Bar

• Breakfast in the room
• Snack bar

• Special diet menus (on request)
• Kid meals

Pool and wellness

• Sauna
• Fitness centre
• Spa and wellness centre

• Massage
• Indoor pool (all year)

• Heated pool
• Shallow end
• Swimming Pool

Transport

• Car hire

• Shuttle service (additional charge)

Reception services

• 24-hour front desk
• Newspapers
• Express check-in/check-out
• Currency exchange

• Tour desk
• Ticket service
• Luggage storage

• ATM/cash machine on site
• Concierge service

Entertainment and family services

• Casino
• Nightclub/DJ

• Evening entertainment

• Children television networks

Cleaning services

• Laundry
• Dry cleaning
• Ironing service

• Shoeshine
• Trouser press

• Daily housekeeping

Business facilities

• Meeting/banquet facilities
• Business centre

• Fax/photocopying

Shops

• Barber/beauty shop
• Gift shop

• Shops (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• VIP room facilities

• Bridal suite
• Lift
• Soundproof rooms

• Heating
• Air conditioning
• Designated smoking area

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests

• First aid kit available
• Access to health care professionals

• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Cashless payment available
• Physical distancing rules followed

• Mobile app for room service

Crown Casino Melbourne Map Location

• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays

• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies

• Guests have the option to cancel any cleaning services for their accommodation during their stay

Crown Casino Melbourne Map Florida

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses and other tableware have been sanitized

• Breakfast takeaway containers
• Delivered food is securely covered

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is possible on site (reservation is not needed) and costs AUD 60 per day.

Policies of Crown Towers Melbourne

These are general hotel policies for Crown Towers Melbourne. As they may vary per room type; please also check the room conditions.

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and extra beds

Free!Up to three children under 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 4.

There is no capacity for cots in the room.

Pets

Pets are not allowed.

Accepted credit cards

• Mastercard
• Visa
• Bankcard
• UnionPay credit card
• Eftpos
• JCB
• Diners Club
• American Express

The property reserves the right to pre-authorise credit cards prior to arrival.

Important information

Please note that there is a 1.2% charge when you pay with a credit card.
Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking.
You must show a valid photo ID upon check in. This will be recorded by the property.
For guests paying with cash, EFTPOS or debit card, upon check-in a payment for accommodation is required in full (if not prepaid in advance), plus an additional $200 per night is required as security for any incidental costs, including damage associated with the room.
If staying in a premium room type, an additional credit card pre-authorisation of $500 per night, not exceeding $2,000 for bookings of more than 4 nights is required as security for any incidental costs, including damage associated with the room.
In all other room types, an additional credit card pre-authorisation of $100 per night is required as security for any incidental costs, including damage associated with the room.
Purchases made throughout the stay must be paid for when ordered.

A NSW probe into Crown Resorts has heard the casino giant’s attack on a young female employee is a ‘very bad blot’ on the company’s directors. Picture: NCA NewsWire / Steven SaphoreSource:News Corp Australia

Crown Resorts’ attack on a young female employee in a full-page advertisement aimed at refuting serious allegations is a “very bad blot” on the casino giant’s directors, an inquiry has heard.

The company ran the ad in July last year following explosive media reports centred on a room at Crown’s Melbourne venue exclusively used by Suncity – Macau’s biggest operator of high-roller “junkets” – with leaked footage showing huge wads of cash being exchanged for gambling chips.

It has been alleged Crown “turned a blind eye” to the massive transactions, which were allegedly linked to organised crime.

In the strongly worded ad, which was also issued to the Australian Securities Exchange, Crown said “much of this unbalanced and sensationalised reporting is based on unsubstantiated allegations, exaggerations, unsupported connections and outright falsehoods”.

It also lashed out at one of 19 staff arrested in China in 2016 for illegally promoting gambling tours on behalf of the casino, Jenny Jiang, who featured in one of the reports on 60 Minutes, suggesting she had been paid to appear.

“Also, the objectivity of the former employee is open to question on the basis that she made an unsuccessful demand for compensation from Crown of over 50 times her final annual salary,” the ad read.

It was revealed during the inquiry she was earning $28,000 annually.

During closing submissions to the NSW Independent Liquor and Gaming Authority inquiry into the allegations, which seeks to determine if Crown should retain the gaming licence for its Barangaroo casino slated to open in December, Commissioner Patricia Bergin was scathing of the comments against Ms Jiang.

NSW Premier Gladys Berejiklian says she can’t rule out delaying opening the Barangaroo venue, with the inquiry findings due on February 1. Picture: NCA NewsWire/Jeremy PiperSource:News Corp Australia

“It’s a blot on the board, as I see it. A very bad blot,” Ms Bergin said on Tuesday.

It has been revealed during hearings the arrests were kept secret from the board, with Crown’s counsel Neil Young admitting it was a failing by senior management to not escalate the matter at the time.

“What they did was attack a young woman who had been detained for a period to suggest she wasn’t objective,” Ms Bergin said.

“I mean, once you read it, it’s almost incomprehensible to think that directors would have endorsed that paragraph.

“It’s really quite shocking, Mr Young.”

Crown chair Helen Coonan previously told the inquiry that the paragraph relating to Ms Jiang should never have been included and the general tone of the statement should have been softer.

Another Crown barrister, Perry Herzfeld, argued at the inquiry that the board felt the ad was necessary and appropriate to respond to the allegations “swiftly and firmly”.

While Ms Coonan had conceded vetting processes to identify whether Chinese junket operators were linked to organised crime were not “robust” enough, other executives had felt differently, Mr Herzfeld said.

“What Ms Coonan said was exquisitely appropriate,” Ms Bergin shot back.

“What I’m looking for is true commitment.”

Crown director Helen Coonan conceded at the inquiry junket vetting could have been more robust.Source:The Australian

Mr Herzfeld said Crown could hardly show stronger commitment (to adhering to anti-money laundering laws) than what it had announced on Tuesday to the ASX – that it would cease all dealings with overseas junket operators.

“Crown will only recommence dealing with a junket operator if that junket operator is licensed or otherwise approved or sanctioned by all gaming regulators in the states in which Crown operates,” the company said in its statement.

Mr Herzfeld also said the language used in the media reports “may fairly be described as sensationalised”.

“Some of the most serious specific allegations made in the media are unsupportable,” he said.

One of the reports that prompted the ad, published in The Age, alleged a criminal syndicate known as “The Company” used Crown to launder its funds, “with Crown licensing and paying syndicate members to generate turnover in its Melbourne and Perth casinos”.

“So far as there are allegations Crown got into bed with The Company or paid commission to The Company … these allegations are not supported by the evidence available to the inquiry,” Mr Herzfeld said.

The report also cited a “junket representative secretly working for The Company”, Roy Moo, as saying he was hired due to his Crown contacts and because laundering money through the casino was “easier than using a bank”.

Mr Herzfeld said Mr Moo had been approved by the Victorian regulator to be a junket tour operator, but Crown refused to deal with him after he was charged with offences in March 2013.

“Some of the media allegations concern matters of some time ago, and they are of less significance than the matters which occurred more recently,” the barrister said.

Crown said in closing submissions on Monday the board had taken action to rectify the management failures.